Returns & Exchange policy
Volkfits – Return & Exchange Policy
At Volkfits, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our exchange policy below.
Exchange Policy
Exchanges are accepted within 7 days of the delivery/purchase date.
Items must be unused, unwashed, and returned with all original tags attached.
The product must be accompanied by its original packaging and proof of purchase (invoice/receipt).
Exchanges are limited to size or color variations, subject to availability.
Sale or discounted items are not eligible for exchange (this clause can be included or removed as needed).
How to Request an Exchange
Contact us at info@volkfits.com with your order number, or reach out via WhatsApp/Instagram DM.
Ship the item to our designated return address.
Once the product passes quality inspection, your replacement will be processed and dispatched.
Important Notes
Return shipping costs are the customer's responsibility, unless the item is defective or the error is on our part.
In case of a defective or incorrect item, Volkfits will bear full responsibility and provide a free exchange.
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